Pulse Marketplace Ltd t/a Pulse Market takes your data privacy seriously. Our aim is to deliver a platform providing a Procurement Marketplace for businesses. In order to provide you with our services we collect and use personal data which means that we are a ‘Data Controller’ and we are responsible for and committed to protecting your privacy and complying with General Data Protection Regulations (GDPR), Data Protection Act 2018 and any subsequent laws or regulations applicable. 

Our Contact Details:
Pulse Market
Dublin / Edinburgh
Email: clientservices@pulsemarket.com
Tel : +353 87 689-1086

If you have any questions in respect of this Privacy Notice or how we manage your personal data, please contact us using the details above.
Who’s Personal data do we collect and process?

We process information about our clients, investors, vendors, employees or leads and individuals making an enquiry about our platform or services.

What personal data we collect and process

We collect the following types of data:

General contact details such as, Name, Address, email address, Telephone number,
Business activities and goods offered by vendors, Details of Goods purchased and Services provided to you, Website Registration and Log on details, General Communications between us and you, Financial Details – such as credit history or payment or bank details, Information obtained through our use of cookies (please see our cookie policy) Your marketing preferences, Contact details of client’s nominated / designated individuals (if different from the customer)

Please Remember: Where you provide any of this information relating to or on behalf of another individual such as a nominated contact, you must remember to ensure that you have the consent of the individual and provide them with a copy of or access to this Privacy Notice.

Special Categories of Personal Data that we collect:

We do not collect special categories of data, How we collect your information In most cases / We collect your data directly from you. We collect data and process it when you register on our website, provide us RFP information via our website or during a consultation, complete an online ‘contact us’ form, speak to us on the telephone to discuss or use our services, email or write to us to enquire about or use our services,
view our website via your browsers cookies (see our Cookie Policy)

We also receive your data indirectly from the following sources:

Social Media Sites including: LinkedIn, Public sources – demographic data, Market Research and market service providers, Credit Agencies and publicly available company data sources such as Companies House Or if you are nominated by a client as a designated contact point.

Why we do we collect your information?

Where we collect and process personal data, we identify both the purpose and legal basis for doing so. There are 6 possible legal bases which are:

Consent – where we have consent from the individual to the processing of his or her personal data for one or more specific purpose 

Contract – where the processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract

Legal Obligation – The processing is necessary for compliance with a legal obligation to which we are subject

Vital Interests – Where the processing is necessary in order to protect the vital interests of the data subject or another natural person

Public Interest – Where the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller 

Legitimate Interests - Where the processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal date, in particular where the data subject is a child.

Our purpose and legal basis for the information we collect, and process allows us to:

Where we rely on your consent you have the right to withdraw this consent at any time by contacting us. Full contact details can be found at the beginning of this notice.
Legitimate Interests - Where the processing of personal data is based on our Legitimate Interests, it is to improve on our service, security and prevent fraud or illegal activity in favour of the wellbeing of our customers, vendors, employees and shareholders.

Direct Marketing

Where you sign up to our website mailing list to receive direct marketing details from us about our services, you can withdraw that consent at any time. To do so, please contact us using the details at the beginning of this notice. We may also send you details of similar services to those you have enquired about or purchased from us previously. You can also opt out of receiving this information from us at any time by contacting us at the above address or clicking ‘unsubscribe’ on any messages you may receive. We will never share or sell your information to any other party for marketing purposes.

Who we share your information with? 

From time to time we may share your personal information with other companies in the Pulse Marketplace Group or with the following third parties for the purposes set out above:

Data Processors who manage data on our behalf including software providers and website management

Client detail with Marketplace Vendors

Vendor detail with Clients

Accountants, Lawyers and Auditors

Payment Services Providers

Specialist Experts for example website support and / or Marketing Companies

Fraud detection Agencies

Police and Law Enforcement agencies where reasonably necessary for the prevention or detection of crime

Credit Reference or Debt Collection Agencies

Regulators and governing bodies 

Selected Third Parties in connection with the sale, transfer or disposal of our business
International data transfers, although we don’t process your information outside of the UK or EEA, with today’s modern technology including Cloud Storage and software providers, some recipients of your personal data will be located outside your country or have offices in countries where data protection laws may provide a different level of protection than the laws in your country. Where this is the case, we make sure that additional safeguards are in place such as ensuring that those countries have a decision of adequacy or have included technical measures and standard contract clauses in their terms to support the protection of your data.

Automated decision-making or Profiling

We do not process personal data for automated decision making or profiling.

How Long do we keep personal data for?

We will retain personal data in accordance with legal and regulatory requirements and for no longer than is necessary to fulfil the purposes set out in this privacy policy. We maintain and review a detailed retention policy which documents how long we will hold different types of data. The time period will depend on the purpose for which we collected the information and is never on an indefinite basis. Subsequently, we will delete your personal data in accordance with our data retention and deletion policy or take steps to properly render the data anonymous, unless we are legally obliged to keep your personal data longer (e.g. for tax, accounting or auditing purposes).

The following details the criteria used to establish the retention period set out within our policy. Where it is still necessary for the provision of our Services
This includes the duration of any contract for services we have with you and for a period of 7 years after the end of any registration or contract of sale with a view to maintaining and improving the performance of our products, keeping our systems secure, and maintaining appropriate business and financial records. Most of our retention periods are determined on the basis of this general rule.

Where required by Statutory, contractual or other similar obligations
Corresponding storage obligations may arise, for example, from laws or regulation. It may also be necessary to store personal data with regard to pending or future legal disputes. Personal data contained in contracts, notifications and business letters may be subject to statutory storage obligations depending on national law.
 
Your Rights as a data subject  

As a data subject, you have rights in relation to your personal data. These are:
The Right to Access – You have the right to request details of personal information held or processed and to copies of this data. We do not usually charge for this service.
The Right to Rectification – You have the right to request that any information be corrected that you believe is inaccurate or to complete any information that you believe is incomplete.

The Right to Erasure – You have the right to request that we erase your personal information under certain conditions.

The Right to Restrict Processing – You have the right to request that we restrict the processing of your personal data under certain circumstances.

The Right to Object to Processing – You have the right to object to our processing of your data, under certain conditions.

The Right to Data Portability – You have the right to request that we transfer the data that we have collected to another organisation or directly to you, under certain conditions.

You also have the Right to Withdraw Consent where you have previously provided this at any time. To do so, or to exercise any of these rights, please contact us using the details at the beginning of this notice.

You also have the right to complain to the Supervisory Authority. Where you wish to report a complaint or feel that we have not addressed your concern in a satisfactory manner, you may contact the supervisory authority’s Office at: 

Data Protection Commission
21 Fitzwilliam Square South
Dublin 2
D02 RD28
Ireland

Or online at : https://forms.dataprotection.ie/contact

Contractual Obligations and Consequences

In some circumstances, the provision of personal data is partly required by law (for example, tax regulations, legal obligations) or can also result from contractual provisions. This means that it may sometimes be necessary to conclude or fulfil a contract, that the personal data be provided. In those circumstances where the data is not provided or where certain rights are exercised, (Erasure, Object) there is a possible consequence that the contract could not be fulfilled or concluded and may be cancelled. In such an event refunds would not usually be provided.
Cookies & Similar Technologies

When you visit our Website, we use cookies and similar technologies to provide you with a better, faster and safer user experience or to show you personalised advertising. Cookies are small text files that are automatically created by your browser and stored on your device when you visit or use the Website. For full information on our use of cookies and how to manage them, please see our Cookie Policy 
Remember: When clicking on external links via our website or when you find us via social media platforms, you are visiting or redirected to the domain of those websites. We have no control over the privacy settings on these websites or the cookies they set, so please bear in mind that you should set your preferences in line with their own policies and cookie controls separately.

Data security

We aim to protect your personal data through technical and organisational security measures to minimise risks associated with data loss, misuse, unauthorised access and unauthorised disclosure and alteration. 

We store customer records in cloud-based services and data centres which have controlled and restricted access. We operate internal policies and procedures detailing physical security, cloud storage security monitoring, access control and password security measures. 

Changes to our Privacy Notice

Pulse Marketplace Ltd T/A Pulse Market keep our Privacy Notice under regular review. This Privacy Notice was last updated on 12th April 2021.

About this cookie policy.
This Cookie Policy explains what cookies are and how we use them. It includes details of the types of cookies we set, the information we collect when using them and how that information is used. Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy. You can withdraw or mange your consent at any time by clicking on the 'Manage Consent' button. Your consent applies to the following domains: pulsemarket.com

Your current state: Consent Accepted. Allow all cookies (Necessary, Non Necessary, Analytics). Manage your consent.

What are cookies ?
Cookies are small text files which are stored on your browser when you visit a website. They can often serve crucial functions and help us to keep our website secure and functioning properly, which helps us to provide you with a better user experience. They can also help us to analyse how the website performs, what works and where we can make improvements.

How do we use cookies ?

As with most online services, our website uses cookies. We use Strictly Necessary which are required to allow you to set your own preferences and remember those and we use Analytics cookies. These are used to understand how the website performs , how you interact with it which allows us to continually improve the site. Social Media and External Links - where you click on any external links or find us via social media platforms, we have no control over those domains, their privacy information or the cookies they set. Please remember to review those sites and set your preferences in line with their own policies and cookie controls.

What types of cookies do we use ?
The cookies used on our website are grouped into the following categories.

Necessary
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.

Non Necessary
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.

Analytics
Analytics cookies collect information on how a website performs by collecting detail such as the number of visits to the site and the pages visited.

The below list details the cookies used in our website.
COOKIE TYPE DURATION DESCRIPTION

How can I control the cookie preferences ?

When you first visit our site, you will be asked if you want to accept all cookies or set your own preferences. You can manage your cookie preferences by clicking on the "Cookie Settings" button and enabling or disabling the cookie categories on the popup according to your preferences. Should you decide to change your preferences later through your browsing session, you can click on the "Manage Consent" tab on your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely. In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more out more on how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org. 

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